Frequently Asked Questions

Everything you need to know about BOA high-performance gear and services.

How do I determine the right size for my athletic gear?

Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them to our specific charts to ensure a perfect fit for peak performance.

What is the standard shipping time for orders within the US?

Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their equipment ready for upcoming competitions.

Does BOA offer a warranty on professional sports equipment?

Yes, all BOA products come with a 12-month manufacturer warranty covering defects in materials and workmanship. This does not cover standard wear and tear from regular athletic use.

What is your return policy for worn items?

To maintain hygiene standards, we only accept returns on items in original, unworn condition with tags attached within 30 days of purchase. Trial periods are available only for specific footwear lines as noted on their product pages.

Can I track my order in real-time?

Once your order is dispatched, you will receive an email with a tracking link. You can also view live updates by logging into your BOA account and visiting the 'Order History' section.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.